FAQ

We carry a diverse range of headwear including Beanies, Bucket Hats, Caps, Fedoras, Felt Hats, Kid’s Hats, Knit Caps, Men’s Hats, Neck Capes, and Ribbon accessories. Our collection is designed to suit various styles and outdoor activities.

Yes! Our Sunday Afternoons collection features UPF-rated materials that provide professional-grade sun defense without compromising on comfort or style. We believe you shouldn’t have to choose between fashion and protection.

Absolutely! We offer specialized collections for men, women, and children, ensuring the perfect fit and style for every family member. From Men’s Trucker hats to Women’s Wide Brim styles and cozy Kid’s Beanies, we have something for everyone.

We’ve eliminated the middleman to bring you premium hats at direct-to-consumer prices. This allows us to offer superior quality and sun protection at accessible price points.

We ship worldwide! However, please note that we currently cannot deliver to some remote areas and certain parts of Asia. During checkout, our system will automatically verify if we can ship to your location.

We provide two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 days after dispatch
• Free Shipping: Available on orders over $50 via EMS – 15-25 days after dispatch

Orders typically take 1-2 business days to process before they are shipped. You will receive a confirmation email with tracking information once your order has been dispatched.

Yes! Once your order ships, you’ll receive a tracking number via email that you can use to monitor your package’s journey to you.

We offer a 15-day return policy from the date you receive your items. Products must be in original condition with tags attached. Unfortunately, we cannot accept returns on worn or damaged items.

Please contact our customer service team at [email protected] with your order number and reason for return. We’ll guide you through the process and provide return instructions.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. We never store your complete payment details on our servers.

While you can checkout as a guest, creating an account allows you to track orders, save your preferences, and enjoy faster checkout on future purchases.

You can reach our friendly customer service team at [email protected]. We typically respond within 24-48 hours. Our company address is 4886 Park Street, Oakland, US 94607.

Our customer service team is available Monday through Friday, 9 AM to 5 PM PST. Emails received outside these hours will be addressed the next business day.